Your privacy is important to us and therefore we want you to be informed about our privacy practices. This Privacy Policy describes how shair may collect and use your information as a user of the platform, products and services. This Privacy Policy is an integral part of our Terms of Use. By using the platform, you agree that your data may be collected, stored, shared and used as described in this Privacy Policy and our Terms of Use. Please read this Privacy Policy carefully, and do not hesitate to contact us if you have any questions about your privacy as a user.


In this Privacy Policy, the term "personal information" refers to information about a user that can be used to contact or identify that user. You may be asked to provide certain personal information when you register for an account on shair or use certain features of the Services. "Personal Information" includes, but is not limited to, your name, e-mail, address, telephone number and payment information. You can choose not to provide us with certain personal information, but this may limit your ability to create an account or our ability to provide you with certain features of the Services. We only share your personal information with third parties as described in this Privacy Policy or otherwise with your consent.


More than personal information you may provide us additional information as user of our services, for example, in your user profile, or otherwise, when you communicate with us, including but not limited to, information about your preferences and interests. This additional information will be considered part of your personal information and it will be combined with other identifiers in a way that allows you to be personally identified, for example, combined with your name or contact information. However, by itself, this additional information is not considered personally identifiable information and is not considered "personal information" under this Privacy Policy.


As with many providers of online services, we have certain information systems that let you know how users access and use the services. Examples of these may include registration data, access times and dates, IP, Internet browser and operating system used to access services, devices and application identifiers, pages visited, time spent on pages, search terms, information about the transaction, location, bounce rate and frequency of login. We may use log data to manage, customize, measure and improve the services for you and other users.


Depending on the type of Internet browser we may use "cookies" to store the registration data or to store certain information (eg. login information). That way, you will not have to re-enter them the next time you use the Services.
Cookies are small data files placed on your computer or other device to record or store information. Session cookies and persistent cookies are used. Session cookies are automatically deleted when the browser is closed and persistent cookies remain on your computer until you decide to delete them or they expire. Most browsers have the option of disabling cookies. However, this may limit our ability to provide you with certain features of the Services. This Privacy Policy applies to our own use of cookies only and not for the use of cookies by third parties.


You may access the Services through a mobile device, be it a mobile app or a mobile web browser. Whenever you download or use our applications or access services from a mobile device, we may receive information about your location and mobile devices, including an unique identifier for the device, which can be used to customize the services to your location. Most mobile devices allow control or disable location services on the device settings menu. Their choices for location services, however, may vary depending on the mobile device used to access the Services.


In addition to other uses specified in this Privacy Policy, your information will be used principally to administer and operate the services, to facilitate communication and also to provide products, services and information you may require. We can also combine your personal information with other information obtained and aggregate them with information collected from other users in order to customize, measure and improve services (eg. product development and resources). We can still use them combined to serve you individually (for example, to recommend you works of art, products or services, based on your use of the services and in your most recent preferences and interests). 


We may contact you via email, or through other contact details provided, to provide you with individual support, for example:
  • For communications regarding your account, queries or transactions;
  • To settle on the details of sending and receiving logistics networking,  in case of auction or in case of immediate selling.
If you Communicate with us by email, phone or otherwise, we may keep a record of such communications. We may also send e-mails to promote works of art, products or services, or to provide you with general information on services (eg. to inform you about new features or other updates). If you do not wish to receive promotional communications from us, you may indicate this preference by following the directions of our emails or by adjusting your account settings. However, we will continue to send you non-promotional communications, such as those related to questions that may possibly have been placed by you, with operations that you might have carried out, with your relationship with shair, or even with the updates to the Services or general policies.


To sign up for a shair account, you must first supply a valid e-mail address. There are 3 types of accounts in shair: sellers - registered users who upload artworks in their portfolio  with the aim of promoting and selling it through shair's platform; buyers - registered users who have already made a purchase in shair; explorers - registered users without a portfolio and who have never bought anything through shair, limiting their activity to exploring the platform and possibly voting in the works under evaluation. These 3 accounts are not mutually exclusive. In addition to the valid e-mail address, users defined as sellers and / or buyers have to provide additional information to enable the correct use of the platform.
Registered users can access, add, remove or update certain information on your account settings or user profile, and it is your responsibility to keep accurate account information and an updated user profile. To facilitate interaction between users, certain information you enter in your user profile (including your location and profile picture) will be publicly available through the Services and associated to you, unless otherwise indicated. If you choose to give us your phone number, it will be used only to provide you with individual support and will not be posted on the Services. If your account is closed, we may keep a record of the personal information associated with it, as required or permitted by law for purposes consistent with this Privacy Policy.


As described in our Terms of Use, the services may include interactive features that allow users to publish or share certain User Content or other content on the Services in a way that will be accessible to others. When posting any Content, all such information becomes publicly available and can be indexed by third party search engines. It may also be published and used by us in other ways, as described in our Terms of Use. Thus, all users should be cautious when posting personal information in publicly accessible areas of the platform. Furthermore, as described in our Terms of Use, it is strictly prohibited the publication of any personal contact information on public access areas of the platform. Services may also include features that allow you to "follow" other users in order to view the content shared by them in our platform.


We work with affiliates that may offer or sell you products or services through their Services. If you buy goods or services from an affiliated company or in any other way interact with an affiliated company through our Services, we may share your personal information (related to the interaction) with the affiliated company, to facilitate your transactions and use of the Services. We do not control and are not responsible for the privacy practices of affiliated companies and we recommend you to read the privacy policies of the affiliated companies to be informed of how it may use your information.


Each shair account is protected by a password to maintain your privacy and security. It is recommended to use a strong password that contains unique numbers, letters and special characters, to protect the confidentiality of your password. If you suspect that your password has been compromised, you must notify us immediately and proceed to the password change.
Due to the possibility of hardware or software failure, entry or unauthorized use, and other factors, we cannot guarantee the absolute security of any information on our systems.


If we are involved in a merger, acquisition or sale of all or a portion of our assets, the personally identifiable information of our users may be one of the transferred assets. In this case, registered users will be notified via email of any change in ownership or applied privacy policies.


The Services are not directed to persons under 18 years old and therefore do not intentionally collect information from persons in this age group. If we become aware that we have collected personal information from anyone under 18 years old, that information will be readily excluded from the platform. If you believe we have collected, unknowingly, personal information from anyone under 18 years of age, please send us an email to


We may access, preserve, and disclose any personal information or other user information if we believe that the access, use, preservation and dissemination of such information is reasonably necessary to: (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce our Terms of Use, any other artistic or political agreements, or investigate potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, or (iv) protect against harm to the rights, property or safety of shair, its users or any other person or entity.


Our Privacy Policy may change from times to times, so we encourage you to review it periodically. Unless we notify you in another sense, the most current version of this Privacy Policy applies to all information we have about you and your account. We will notify you of any changes to this Privacy Policy by publishing its updated version in our services, and in certain circumstances, we may even alert you to eventual changes, putting an additional notice on our Services or contacting you via e-mail. Your continued use of our Services after any changes to this Privacy Policy  will result in the acceptance of the updated Privacy Policy.


If you have any questions or comments regarding this Privacy Policy or your privacy as a user of shair, please contact us at the following address: