CHANGES AND RETURNS
Changes and Returns at shair
If you want to change or return the artwork(s) acquired you should contact us by appropriate means (firstname.lastname@example.org; +351 919 856), within 14 days after date of receipt.
Changes and returns on shairart are accepted under the following conditions:
- The artwork must be returned in the same condition it was received, within 14 days after its receipt.
- The artwork must be sent in the original package, with all components; if the packaging is already unusable, you will be responsible for acquiring proper material to re-pack the artwork safely.
- shairart will only be able to refund artwork that has been successfully delivered.
- Once the artwork has been received by shairart and confirmed to be in good condition, the value will be fully refunded.
- If you receive a damaged artwork, please contact shairart by appropriate means (email@example.com; +351 253 116 620).
- Immediately send us photos of the damaged packaging and/or artwork.